Microsoft Outlook – Basics 1 Day | 6 hours | $325 PLUS TAX

Introduction

• » round table
• » introduction

Getting started

• » the Outlook interface
• » the Ribbon
• » the Navigation and Status bars

Adding and connecting accounts

• » adding accounts
• » Microsoft 365 integrations or Connecting Services
• » connecting to an iCloud account
• » connecting with OneDrive

Reading mail

• » reading mail
• » customizing the inbox
• » saving attachments from a message
• » searching mail
• » flagging messages as junk mail
• » finding messages quickly

Organizing mail

• » changing font and color
• » creating follow-up flags and color categories
• » organizing mail into folders
• » using Quick Steps to process messages
• » using mail rules to process messages
• » cleaning up your mailbox

Creating and sending mail

• » creating a new message
• » replying to and forwarding a message
• » formatting a message
• » creating voting buttons in a message
• » adding signatures
• » sending an out-of-office or autoreply email
• » exploring delivery options
• » creating personal stationery
• » exploring other mail settings

Creating and working with Contacts

• » introducing the Address Book
• » creating a new contact
• » creating a new contact group
• » assigning a category to a contact
• » searching for contacts quickly
• » moving and copying contacts into folders
• » sharing contact data with others
• » driving directions to a contact’s address

Working with the calendar

• » introducing the calendar
• » creating an appointment and a reminder
• » creating a meeting
• » chairing a meeting
• » responding to a meeting invitation
• » opening other calendars
• » printing, emailing, and sharing the calendar
• » setting calendar preferences

Creating tasks and notes

• » introducing tasks
• » creating and assigning tasks
• » creating notes

Online Meetings

• » creating Teams meetings
• » joining online meetings from Outlook
• » sharing calendars and availability
• » using scheduling tools

Working with CoPilot

• » introducing Microsoft Copilot features
• » generating and refining email drafts
• » summarizing conversations and long email threads
• » creating professional responses with AI assistance
• » extracting tasks and meeting information from emails
• » understanding AI limitations and best practices

Working with Outlook data

• » exporting PST and OST data files
• » reusing text by creating Quick Parts
• » inserting pictures, charts, and screenshots
• » language preferences
• » advanced general Outlook options