Difficult workplace interactions don’t just drain Ottawa professionals — they derail projects and damage working relationships. This workshop gives you practical, learnable strategies for staying composed and effective when conversations get hard. The techniques hold up in real professional settings, and the change in how you handle conflict can be genuinely career-defining.
Prerequisite: none
Difficult workplace interactions drain energy and derail progress -- and they don't have to. This Ottawa workshop gives you practical, learnable strategies for staying composed and effective when conversations get hard. The techniques hold up in real professional settings, and the shift in how you approach conflict can be career-changing.
» Cancellations made more than 5 days before a course date qualify for a full refund minus a $35 administration fee per student.
» Cancellations made less than 5 days before a course do not qualify for a refund but the class may be rescheduled.
» Cancellations made within 48 hours of the start time are not eligible for a refund and may not be rescheduled.
» We are not able to offer refunds or rescheduling for no-shows or uncompleted courses.
» There is no charge for rescheduling when you inform us at least 3 days before the course.
» An administration fee of $35 per person is charged when rescheduling less than 3 days before a course.
» Student substitutions are free. If you cannot take a course maybe your colleague can. Just let us know.
» It is rare that classes do not run as scheduled but we do reserve the right to reschedule previously confirmed classes.
