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Microsoft Outlook – Basics 1 Day | 6 hours | $325 PLUS TAX

In this class, you will learn to send and receive e-mail, to work with contacts, calendars, task lists, notes, and the journal. You will connect to your social media, cloud, and other mail accounts and we’ll give you tips on how to quickly and efficiently read, organize and send your mail. Prerequisite: Good knowledge of the Windows environment.

Introduction

» round table
» introduction

Getting started

» the Outlook interface
» the Ribbon
» the Navigation and Status bars

Adding and connecting accounts

» adding accounts
» Microsoft 365 integrations or Connecting Services
» connecting to an iCloud account
» connecting with OneDrive

Reading mail

» reading mail
» customizing the inbox
» saving attachments from a message
» searching mail
» flagging messages as junk mail
» finding messages quickly

Organizing mail

» changing font and color
» creating follow-up flags and color categories
» organizing mail into folders
» using Quick Steps to process messages
» using mail rules to process messages
» cleaning up your mailbox

Creating and sending mail

» creating a new message
» replying to and forwarding a message
» formatting a message
» creating voting buttons in a message
» adding signatures
» sending an out-of-office or autoreply email
» exploring delivery options
» creating personal stationery
» exploring other mail settings

Creating and working with Contacts

» introducing the Address Book
» creating a new contact
» creating a new contact group
» assigning a category to a contact
» searching for contacts quickly
» moving and copying contacts into folders
» sharing contact data with others
» driving directions to a contact’s address

Working with the calendar

» introducing the calendar
» creating an appointment and a reminder
» creating a meeting
» chairing a meeting
» responding to a meeting invitation
» opening other calendars
» printing, emailing, and sharing the calendar
» setting calendar preferences

Creating tasks and notes

» introducing tasks
» creating and assigning tasks
» creating notes

Online Meetings

» creating Teams meetings
» joining online meetings from Outlook
» sharing calendars and availability
» using scheduling tools

Working with CoPilot

» introducing Microsoft Copilot features
» generating and refining email drafts
» summarizing conversations and long email threads
» creating professional responses with AI assistance
» extracting tasks and meeting information from emails
» understanding AI limitations and best practices

Working with Outlook data

» exporting PST and OST data files
» reusing text by creating Quick Parts
» inserting pictures, charts, and screenshots
» language preferences
» advanced general Outlook options